Shipping policy
Processing Time Orders are typically processed within 3–5 business days. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates Shipping rates are calculated at checkout based on your location and the size/weight of your order.
Delivery Times Delivery times vary depending on your location:
- Canada: 3–7 business days
- United States: 5–10 business days
- International: 10–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Order Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package's journey.
Lost or Delayed Packages If your package appears lost or significantly delayed, please contact us at jjprintsdesigns@gmail.com and we'll do our best to help resolve the issue.